Mark is an auto glazier who started his own business after gaining 15 years industry experience. After trading for one year he suffered a lower back injury which put him out of work.

Through his Risk Protection Plan, Mark was entitled to an agreed value benefit of $2,000 per month, after a six week waiting period. Initially the payment was made less his ACC benefit so he was getting $1,374 per month and when the ACC portion stopped, the insurer increased their payment to $2,030 per month.

Mark is unable to return to work as an Auto Glazier and the insurer has since provided him with a vocational retraining benefit which covered a Polytech computer course.
 
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